Lesson #5: Emotional Stability

To remain well adjusted in any stressful situation, practice these responding strategies:

1. Remind yourself of the level of talent you are surrounded by and that every person is  entitled to their own perspective. 

2. Start your response with a compliment to others commitment and willingness to work  together to come to a common understanding of how to move forward. 

3. When needed, nod your head and show the other person you want to understand where  they are coming from and encourage further discussion around their main point. It’s not  that you need to agree with it, but you do have the responsibility to give value to them by  not dismissing what they are saying. Reframe it. Sometimes it is in those conversations  where the best overall approach or solution is created. 

4. Remember to breathe and check in with your body. Understand that any physical or  emotional distress that you experience stems from your own stress response from  allowing yourself to view the situation as a stress and not an opportunity to learn. 

5. Own your own feelings. Know that it is ok to walk away to reframe your thoughts; the key  is in your follow up and returning when you are able to articulate your needs and convey  empathy to others. 

6. Refrain from bringing up sensitive issues in the heat of the moment. It can cause  embarrassment and shame and put up defensiveness in others. 

7. Your responsibility is to connect perspectives and align visions through creative  movements with careful negotiation. Effective leaders understand that teams can be agile  with proper nurturing. 

8. Always show you care by encouraging action in innovative ways. If you find yourself  sounding like a broken record, build new approaches by investing in yourself.